Technical support
Our technical services
KUDOSWORLD is dedicated to providing customers caring and comprehensive technical services. We not only pay attention to needs of customers, but also share values with customers, so that finally we could grow our business together. We believe our customers’ success equals our success.
In order to fulfill our commitment, we will:
1. Offer pre-sale and post-sale services.
We have a professional technical team that provides services such as product model selection, technical consultation, special working condition program design and on-site surveying and mapping.
2. After delivery, the after-sales team will provide technical services such as equipment installation, commissioning, daily maintenance guidelines.
3. We will pay regular visits to customers and maintain close communication with customers to gain feedback, as to address newly-arisen issues and provide timely remedy.
4. 24-hour service to ensure timely contact, and quick response.
Customers are our partners; we consider customers’ needs as our first priority. We endeavor to establish long-term and profound relationships with our clients, and become their trusted business partners.